Shipping Policies

How do i get free shipping?

All orders above 50EUR for portugal and 100EUR for europe countrys are free of shipping costs. Also you can make use of Coupon codes if you have any.

When exactly will i receive my order?

All orders are processed in 1-4 business days, after the processing days the order is shipped by CTT registred post mail in hand and it takes 1-2 days in Portugal, 3-7 for Europe and 7-14 for the rest of the World.

Can i change the shipping address?

After the order is placed you can't change the shipping address on the same order. If the order is complete we can't do anything for you, altought if the order remains on processing we may change the shipping address, for that you have to get in touch with us specifying the order number.

Stickers and T-shirts

The stickers are included in all of our orders, altought the OL t-shirt is sent only for orders of two or more items not acumulated with any promotions and the size of it is random, if you want a specific size you may add on the order notes before placing order. The OL t-shirt size depends on the stock avalability.

Returns & Exchanges

Exchange policy

We do not currently offer the option of exchanging the products.

Damaged or faulty products

If you have to return products due to a defect or an error on our part, please contact our Customer Service department for instructions on the applicable procedure. Failure to do so means that we will be unable to refund your return delivery costs.

Wrong products inside your order

If you had any wrong product in the order shipped by us we wil send the correct one at our own cost. Please contact our Customer Service department for instructions on the applicable procedure, you can find our contacts here.